Introduction
Welcome to Suman Installations Pty Ltd. We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Collection of Personal Data
We may collect personal data from you in various ways, including but not limited to:
When you visit our website
When you contact our customer support team
Through cookies and similar tracking technologies
The types of personal data we may collect include:
Name
Email address
Postal address
Phone number
IP address
Browsing behavior and preferences
Use of Personal Data
We use the personal data we collect for the following purposes:
To provide and manage our services
To respond to your inquiries and provide customer support
To improve our website and services based on your feedback and interactions
To comply with legal obligations and protect our legal rights
Storage and Security of Personal Data
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:
Using secure servers and encryption for data transmission
Implementing access controls and authentication protocols
Regularly updating and patching our software and systems
Conducting regular security audits and risk assessments
We store your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When personal data is no longer needed, we take reasonable steps to securely delete or de-identify it.
Sharing of Personal Data
We do not sell, trade, or otherwise transfer your personal data to third parties without your consent, except in the following circumstances:
To service providers and partners who assist us in operating our website and providing our services, subject to confidentiality agreements
To comply with legal obligations, such as responding to a subpoena or court order
To protect our rights, property, or safety, or that of our users or others
Your Rights and Choices
You have the right to access, correct, or delete your personal data held by us. You can also object to or restrict the processing of your personal data or request data portability. To exercise these rights, please contact us using the contact information provided below.
You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our website.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Suman Installations Pty Ltd
P.O. Box 148, Cranebrook N.S.W. 2749
admin@sumaninstall.com.au